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Operations and Supply Chain Management

Supply Chain

ISBN:

978-0-9990729-6-7

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Operations and Supply Chain Management

Enhancing Competitiveness and Customer Value

Stanley Fawcett, PhD Lisa Ellram, PhD Brian Fugate, PhD Vijay Kannan, PhD Ednilson Bernardes, PhD

Operations and supply chain management is all about creating value. Operations professionals manage processes to deliver the highly valued products and great service experiences customers want—and are willing to pay for. This resource will help your students build the skills needed to help companies achieve an enduring competitive advantage.

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Course Objective

Focuses on managing processes to create valuable products and services, equipping students with skills to help companies achieve lasting competitive advantage.

Table of Contents

Topic 1: Operations & SCM: The Value-Creation Engine Topic 2: Operations Strategy: Creating Customer Value Topic 3: Operations Strategy: Managing Performance Topic 4: New Product Design & Development Topic 5: Project Design & Management Topic 6: Process Design & Improvement Topic 7: Design for Lean Operations Topic 8: Quality Design & Management Topic 9: Global Network Design Topic 10: Forecasting & Integrated Business Planning Topic 11: Purchasing & Strategic Sourcing Topic 12: Manufacturing Planning & Control Topic 13: Independent Demand Inventory Topic 14: Materials & Resource Requirements Planning Topic 15: Logistics Management Topic 16: The Future of Operations & SCM

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