So you’ve found a MyEducator resource that is going to integrate perfectly with your curriculum. Congratulations! We can’t wait to boost your term or semester with our unique, expertly written, interactive text.
However, we understand that there can be some uncertainties about navigating a new online platform. How does it work? Can instructors edit the material or add their own assessments and assignments? What if I want to use another LMS, like Canvas, for the course? Fortunately, the MyEducator platform is simple, easy to use, and comes with all the support you could need.
MyEducator Support: FAQs
Do you have a specific question in mind? Head over to MyEducator’s Support Home page to check out our robust collection of FAQs. This knowledge base is full of straightforward, step-by-step answers, complete with videos and images. You can see answers on the following topics:
• Setting up your MyEducator account and profile
• Adopting and setting up a MyEducator resource as a course
• Using a MyEducator resource for an institution or organization
• Getting started with a MyEducator resource
• Navigating the MyEducator platform and its tools—for students
• Navigating the MyEducator platform and its tools—for instructors
• Creating and managing assessments
• Accessing MyEducator resources through Canvas
• Accessing MyEducator assignments through Canvas
For more info about MyEducator’s support system, Freshdesk, check out our blog post: The Support Process: Freshdesk.
MyEducator’s Support Team
Not sure what you need or not seeing an answer to your specific question? MyEducator offers extensive support hours for both instructors and students. To reach a member of our support team, you can contact support@myeducator.com or use our handy online contact form.
Still on the fence about using a MyEducator resource in your course?
View the video below to learn more about what to expect when you adopt a MyEducator resource. Don’t forget to check out the MyEducator Catalog to see which MyEducator resource fits with the subject you’re teaching, or reach out to us at support@myeducator.com to see how we can help you build the perfect resource for your classroom.
