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Logistics Management: Enhancing Competitiveness and Customer Value

Supply Chain

ISBN #978-0-9898001-6-7

Logistics Management: Enhancing Competitiveness and Customer Value

Lisa Ellram, PhD
Stanley Fawcett, PhD
Thomas Goldsby, PhD
Christian Hofer, PhD
Dale Rogers, PhD

Logistics creates value through movement and storage. It’s about getting things where they need to be when they are needed to create value sustainably. Logistics professionals make the decisions that make the world go round. This resource will help your students learn to define systems, evaluate tradeoffs, and make great value-added decisions.

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Course Objective

Logistics adds value by efficiently managing the movement and storage of goods, and this resource equips students to define systems, assess tradeoffs, and make impactful, value-driven decisions.

Table of Contents

Topic 1: What Is Logistics?
Topic 2: Delivering to Customer Needs: Driving Profitable Growth
Topic 3: Logistics System Design & Risk Management: Achieving “Reach” in the Market
Topic 4: Cost and Performance Management: Improving the Bottom Line
Topic 5: Sustainability & Lifecycle Management: Protecting the Planet
Topic 6: Order Management: Fulfillment and Forecasting
Topic 7: Transportation Management
Topic 8: Basic Inventory Management
Topic 9: Advanced Inventory Management
Topic 10: Warehouse and DC Management
Topic 11: Reverse Logistics
Topic 12: Logistics Service Providers
Topic 13: Information Technology
Topic 14: E-commerce and Omni-channel Logistics
Topic 15: Temporary Supply Chains
Topic 16: The Future of Logistics

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